Drafts and email
Use this section to understand when Ergo creates drafts and how to review, send, schedule, retry, disable, or template them.
Articles
- Send/schedule/unschedule/undo
- Create/edit templates
- Thread history and related threads
- Open tracking and sent flow
- Draft tabs and queues
- Auto-send settings
- Draft email logic: when drafts are created and how to dismiss
- Attachments, images, and links
- Compose a new email
- Dismiss/disqualify drafts
- Drafts inbox
- Review/edit AI drafts
- AI template builder
- Reprompt drafts with AI
- Failed drafts retry/report
- Go Mode and bulk sending
- Templates overview
- Turn post-call drafts on or off
- Sent email browser
- Team access to email drafts
- Email signatures and draft footers